When a customer gives you a 2-star rating, Xevendra shows you why — and what to do about it. One platform that connects what users experience to what they tell you, and proves the impact when you act.
One platform. Every channel. Real-time insights. No add-on fees.
Every survey score arrives with the full story behind it. No more guessing why a customer is unhappy — the context is already there when you open the response.
Understand what users actually do on your site. Session replay, friction detection, behavioral segments, and health scores — built in, not bolted on.
When you fix an issue, prove it worked. Xevendra tracks the before and after so you can show real impact — not anecdotes.
The platform acts on what it detects. Rules route issues to the right team, protect customers from bad timing, and trigger the right follow-up at the right moment.
PII masking, GDPR compliance, fatigue prevention, and contact opt-out management. Survey the right people at the right time — and leave the rest alone.
Event registry, webhooks, API clients with OAuth2, and pre-built connectors for Salesforce, SAP, and Zendesk. Fits into your stack, not the other way around.
Most CX platforms stop at collection. Xevendra proves the outcome.
See what users experience on your site alongside what they tell you in surveys. Behavior and feedback in one place — no switching between tools.
The platform surfaces what matters. Friction, anomalies, and at-risk customers bubble up automatically so your team focuses on real problems.
Automated workflows route issues, create cases, and engage the right customers at the right time. Your team acts on context, not guesswork.
Track the impact of every action. See how scores, revenue, and engagement change after your team intervenes. CX ROI you can take to the C-suite.
When you understand why scores happen, fixing them becomes straightforward.
54 modules. From CX programs to digital experience analytics to cross-source signals — all in one platform.
Enterprise CX capabilities. Modern architecture. Transparent pricing.
No hidden fees. No per-module charges. Everything included.
For teams getting started with CX programs.
For global CX teams with complex requirements.
See how Xevendra helps enterprise teams collect, analyze, and act on customer feedback.
Free demo. No credit card required. Setup in minutes.